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What exactly is live chat assistance and why is it necessary for your website?

Live chat text in green with a finger pointing to it and a keyboard in the background blurred


Reside chat software program providers first emerged within the early 2000s, however, struggled to realize traction at first, as prospects have been extra snug talking to a consultant immediately.

Nonetheless, the know-how has developed quickly since then and lots of companies have adopted this type of communication to realize 24/7 buyer assistance with quicker response occasions.