Microsoft’s Bing chatbot has encountered issues, with an error appearing for some users, causing their queries to crash and burn – and this appears to be due to the AI’s popularity.
Mikhail Parakhin, Microsoft’s head of Advertising and Web Services, tweeted about the error, which informs users that something went wrong when they make a query, a rather unhelpful message (and the chatbot fails to produce any other response than this).
Please accept our apologies for the “Something went wrong” error message that some of you may have seen on Bing Chat. It is caused by five major factors related to increased load, three of which have been fixed and the other two have been mitigated. Please be patient with us.